The Metropole Swiss Quality Hotel is a four-star establishment located in the heart of Interlaken, Switzerland. It offers spectacular views of the famed Jungfrau mountain and the surrounding Bernese Oberland. A central location makes it a convenient starting point for various excursions in the region.
Location
Situated just a five-minute walk from Interlaken West station, the hotel allows easy access by public transport to various attractions including the Jungfraujoch. Guests can utilize the hotel's public parking and underground garage facilities. Its central location ensures a short distance to shops, restaurants, and recreational areas.
Rooms
The hotel features 96 thoughtfully designed rooms, with 84 providing an unobstructed view of the Jungfrau mountain. Guests can select from 42 standard rooms, 52 deluxe rooms, and two spacious suites that cater particularly well to families. Each room is equipped with essential amenities, ensuring comfort and convenience for all guests.
Eat & Drink
The Panoramic Restaurant Top o'Met, located on the 18th floor, offers a stunning dining experience alongside a menu of Swiss and international cuisine. The hotel also hosts the specialty restaurant Bellini which focuses on seasonal ingredients. The Metro Bar provides a unique setting for cocktail enthusiasts, enhancing the culinary experience for all visitors.
Leisure & Business
An array of leisure offerings is available, including a sauna for relaxation after outdoor activities in the region. For business travelers, the hotel features elegant meeting rooms equipped with modern technology, accommodating up to 200 participants for seminars and events. Catering services and additional planning assistance are also available.
View all
Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious Comfort
The room was impressively large, providing ample space for both relaxation and luggage, making our stay extremely comfortable.view full review
Relaxing Sauna
I thoroughly enjoyed the sauna; it was a perfect way to unwind after a day of exploring and offered a cozy retreat.view full review
Breathtaking View
The view from the balcony was absolutely breathtaking, allowing us to sit back and marvel at the stunning Jungfrau peak and watching paragliders glide by.view full review
Excellent Lounge
The lounge was a wonderful spot to relax, providing an inviting atmosphere where I enjoyed some downtime during my stay.view full review
Eissportzentrum Bodeli Matten bei Interlaken Genossenschaft
2900 ft
Reckweg
Sight-Seeing
2700 ft
Amusement & Theme Parks
Jungfrau Park Interlaken
2.1
mi
Castle
Unspunnen Castle
1.6
mi
Weissenaustrasse
Weissenau-Naturschutzgebiet
4100 ft
Untere Bönigstrasse 9
AlpinAir Paragliding Interlaken
3600 ft
Wagnerenstrasse
Seilpark Interlaken
5100 ft
Nearby
Hoheweg
300 ft
Gallery
Kunsthaus Interlaken
600 ft
Höheweg 71
Statue Of Yash Chopra
1000 ft
3800 Interlaken
Hohematte Park
1400 ft
Casinos
Casino Interlaken
1200 ft
Museums
Tourist Museum of the Jungfrau region
1900 ft
Jungfraustrasse 72
Swissraft-Activity
1500 ft
Höhe-Promenade
Ice Magic Interlaken
300 ft
Schloss 1
Schloss Interlaken
2000 ft
Japanese Garden of Friendship
500 ft
Höheweg 115
Paragliding Interlaken GmbH
1500 ft
Goldey
Sporthalle Bodelibad
1900 ft
2 Rugenparkstrasse
HighLife
1900 ft
Restaurants
Schuh
200 ft
Hoeheweg 56
Top o'Met
200 ft
Hoeheweg 37
Husi Bierhaus
700 ft
3 Postgasse
El Azteca
700 ft
30 Jungfraustrasse
Da Rafmi
400 ft
Jungfraustrasse 2
Chennai Biryani House
600 ft
Blumenstrasse 16
The Barrel Artisan Brew Cafe
600 ft
Postgasse 10
Spice Village
600 ft
Jungfraustrasse 9-19
Restaurant Tandoori
700 ft
Jungfraustrasse 27
hooters interlaken
700 ft
Hoeheweg 57
Reviews and Ratings
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
stunning views
good location
dirty room
disappointing dining
7.4/10
Very good
Rooms
7.1
Location
9.0
Service
7.5
Dining
6.3
Guest reviews
7.4/10
based on 11 review
7.9
7.9/10based on 1257 review
Robert
United Kingdom,
May
2024
8.2/10
I had a pleasant stay at the hotel, with clean and spacious rooms offering beautiful views all around. The service was exceptional, especially the friendly and courteous staff. The location was excellent, close to the town center and train station. However, the dining experience was standard without much variety. Overall, a comfortable and convenient choice.
Rooms
8.0
The rooms are clean and quite spacious, perfect for sitting and enjoying beautiful views.
Service
9.0
The staff were exceptionally friendly and courteous, ensuring a pleasant stay with special considerations like providing a room for my daughter to practice her violin.
Location
9.0
The hotel's location is very beautiful, within easy reach of shops and the train station, offering a nice view from the balcony.
Dining
7.0
The dining experience was standard, with the buffet offering usual items daily, though the rooftop restaurant provided excellent views.
Facilities
Jennifer
United States of America,
February
2024
6.4/10
My stay at the hotel had its ups and downs. The rooms were a mix of good and old, but the fitness area with free hot water, coffee, and tea was a nice touch. The views of Jungfrau mountain were breathtaking, but the cleanliness of the room left much to be desired.
Rooms
5.0
The room I stayed in was not as expected. While the fitness area offering free hot water, coffee, and tea was a nice perk, the room itself was old and dirty, including the bed linen. It was disappointing to see how different it was from what I had anticipated.
Service
6.0
The service at the hotel was a bit of a mixed bag. While there were doubts about our requests, they eventually switched my room when I found the first one too cold due to the heating not working.
Location
8.0
The location of the hotel was excellent, within easy reach of shops and the train station. It was a convenient spot for exploring the area.
Dining
6.0
The dining experience was average. While the view from the restaurant was stunning, the food was a bit monotonous and on the expensive side.
Facilities
7.0
The hotel facilities were decent. It would have been better if the rooms were cleaner and more up-to-date to match the beautiful views of Jungfrau mountain.
stunning views
dirty room
Ross
United Kingdom,
February
2024
8.2/10
My stay at the hotel was a mixed experience. The huge rooms with balconies and sleeping couches were a plus, but the need for remodeling was evident with chipped and cracked paint. The service was exceptional, especially during a peak time when they ensured I had a room during a hospital stay. The location was fantastic, offering stunning city views and easy access to transportation. The dining options, while plentiful and delicious, could benefit from more variety.
Rooms
7.0
The rooms were pretty huge with balconies and sleeping couches, but the chipped and cracked paint was a bit underwhelming.
Service
9.0
The staff was helpful, smiling, polite, and professional. They went above and beyond to assist me during a difficult time. My favorite person on staff was truly outstanding.
Location
9.0
The location was great, especially if you luck into a room with a city view. It's central to major train stations and offers easy access to all Interlaken has to offer.
Dining
8.0
The dining experience was plentiful, varied, and delicious, but having the same menu daily could get repetitive.
Facilities
8.0
The hotel had a great array of facilities, although a few areas showed signs of wear and could benefit from updates.
Scott
United States of America,
January
2024
6.6/10
My stay at the hotel was a mix of good and not so good experiences. The room with a fantastic view of the Jungfrau was impressive, but the older room was quite underwhelming. The location was superb, right in front of the start area & race expo, and a convenient walk to the train station and main street shops. The service had its ups and downs, with friendly mixed with not so friendly interactions. The dining experience was lacking, although the views from the rooftop restaurant were stunning.
Rooms
7.0
I had a fantastic view of the Jungfrau in one room, which was amazing. However, the other room I stayed in was very old and not up to par with my expectations.
Service
6.0
The service was a bit mixed. While some staff members were friendly and helpful, others were not as welcoming. The employee at the reception was especially helpful, but the overall service left something to be desired.
Location
9.0
The hotel's location was superb, right in front of the start area & race expo, and a short walk to the train station and main street shops. Additionally, the employee Natalie at reception went above and beyond to ensure our stay was enjoyable.
Dining
5.0
The dining experience was a bit disappointing, considering the hotel's 4-star rating. The food options were quite poor, although the rooftop restaurant had excellent views.
Facilities
6.0
The hotel offered basic facilities without any standout features. However, the employee Natalie's exceptional effort made a positive impact on our overall experience.
Ralph
United States of America,
December
2023
8.0/10
I absolutely loved my stay at this hotel! The rooms were quiet and spacious, just what I needed for my 2-year-old child. The view from the top floor was stunning, with a full wall window and a balcony. However, my first room had a minor issue with the light in the corridor not working. Overall, one of the best stays I've had in Europe.
Rooms
9.0
The rooms were quiet and spacious, perfect for staying with a child. The view from the top floor was amazing, and the balcony added a nice touch.
Service
9.0
The service was top-notch, just like the amazing location! The staff were incredibly polite and helpful, even providing my daughter a room to practice her violin. Their attention to detail was much appreciated.
Location
10.0
The location couldn't have been better, right on the Main Street opposite a beautiful park. It was very central, easy to access all the main attractions, restaurants, and shops within walking distance. A truly wonderful spot!
Dining
5.0
The dining experience was a bit disappointing, as the food was poor and didn't meet my expectations. However, the hotel made up for it with a few great steak options available.
Facilities
7.0
The hotel facilities were sufficient, providing all the necessary amenities for a comfortable stay. However, the dining options could have been better.
Great location
Poor dining
Percy
United Kingdom,
November
2023
5.2/10
I had a mixed experience at this hotel. While the location was ideal, the rooms were in serious need of renovation. The service was rude, a stark contrast to previous visits, and the dining options were limited. However, the hotel's central location and proximity to transportation were convenient.
Rooms
5.0
The rooms were in serious need of remodeling with lots of chipped and cracked paint.
Service
5.0
The service was disappointing, with staff attempting to charge extra for no reason.
Location
8.0
The hotel's location is central and convenient, between the two lakes and train stations.
Dining
5.0
The dining options were limited, although the view was good.
Facilities
6.0
The facilities need some upgrading but are functional.
Colin
United Kingdom,
September
2023
6.6/10
My stay at the hotel was a mix of positives and negatives. The rooms were very spacious and came with a good-sized balcony, offering fabulous views of the snow-capped mountains. However, I was disappointed that there was no proper air conditioning, and the cleanliness of the room, including the bed linen, left much to be desired.
Rooms
6.0
The room was large with fabulous views to the snow-capped mountains.
Service
7.0
The service was a bit of a mixed bag. While some staff members were very helpful and good, others, like Duty Manager Rafael Rubio, were not impressive at all.
Location
8.0
The location was perfect for accessing all the destinations we needed. The affordable parking space, amazing view from the balcony, and responsive staff at reception added to the overall experience. However, the hotel was not very welcoming and seemed to be frequented by customers of nearby watch shops.
Dining
5.0
The dining experience was mediocre. Although the buffet style catered to various tastes, it was not up to my expectations, especially considering it was supposed to be included in my original stay.
Facilities
The hotel facilities were satisfactory overall.
Great view
Lack of air conditioning
John
United Kingdom,
July
2023
8.8/10
I had a wonderful stay in this hotel! The rooms were spacious, with a full wall window that provided a stunning view of the mountains, and the balcony was a lovely addition. The location was central and surrounded by beautiful mountain views. The staff was kind and very helpful. On the downside, the dining experience was mediocre, limited for a 4-star hotel.
Rooms
9.0
My room was spacious and had a great view of the mountains. The balcony was a nice touch.
Service
9.0
The staff was incredibly kind and helpful, even during breakfast time. They provided complimentary water bottles for our travels.
Location
10.0
The hotel is centrally located, making it easy to walk to restaurants and shops. The mountain views surrounding the hotel were breathtaking.
Dining
7.0
The dining experience was splendid, but the breakfast options were limited for a 4-star hotel.
Facilities
9.0
The facilities were great, offering room service, car hire, laundry services, and helpful tour and ticket assistance.
Bob
United Kingdom,
June
2023
7.0/10
The hotel's rooms were very small and not comfortable, but three months in advance, I noticed they have no air conditioning, which became a problem during a heatwave like the one we experienced. On the bright side, the room did have a balcony, a large modern bathroom, and a comfy bed.
Rooms
6.0
The rooms are very small and not comfortable, and there is no air conditioning.
Service
7.0
The staff was nice and offered to provide an extra fan during the heatwave.
Location
9.0
The hotel's location was amazing, right next to the paragliding center and very close to the market place and Interlaken West train station.
Dining
5.0
The dining options were below standard and weren't included in the price, looking quite cheap for the level of stars.
Facilities
8.0
Various facilities available including room service, car hire, laundry, welcome drink, and tours/ticket assistance.
Lloyd
United Kingdom,
June
2023
7.8/10
The hotel offers a basic and clean room with a small space for two people, lacking a modern touch, but with beautiful mountain views. The service was friendly and helpful, although some communication issues arose. The location is near major destinations, with stunning mountain vistas, despite some noise disturbances. The dining experience offers a buffet with a variety of international foods. The overall facilities were decent considering the affordable price point.
Rooms
7.0
The room is pretty basic and clean, albeit small for two people. Could use a modern update but offers great views of the mountains.
Service
8.0
The service was friendly and willing to help, despite occasional miscommunication.
Location
9.0
The hotel's location is excellent for accessing major attractions with outstanding mountain views, despite noise from passing vehicles in the early morning.
Dining
8.0
The dining experience provides an array of international dishes in buffet style, catering to various tastes.
Facilities
7.0
The hotel offers typical facilities suitable for a comfortable stay at a reasonable price.
Andrew
United Kingdom,
April
2023
9.2/10
I had an amazing stay at the hotel, with breathtaking views of the mountains directly from my room. It's the best hotel I've experienced in Europe so far. The location near the main street in Interlaken was perfect, offering easy access to all the attractions, shopping, and restaurants in the area.
Rooms
10.0
My room had a stunning view towards the mountains, making my stay truly wonderful.
Service
9.0
The staff members were all very kind and helpful, from assisting with luggage upon arrival to being attentive during breakfast and room service. They went above and beyond to make my stay memorable.
Location
10.0
The hotel's location was excellent, centrally situated in Interlaken with magnificent mountain surroundings. It's conveniently close to both East and West train stations, making it easy to explore the area.
Dining
8.0
The dining experience was splendid, and the check-out process was swift. Despite some overpriced options, the food was delicious, especially with the panoramic view from the 18th-floor restaurant.
Facilities
9.0
The hotel provides a range of facilities like room service, car hire, laundry, welcome drink, and tours/ticket assistance, enhancing the overall guest experience.
Anantara Vilamoura Algarve Resort
Citymax Hotel Aswan
Navona Essence Hotel
Hotel Keihan Kyoto Hachijoguchi
Hotel Levell
La Concordia - Boutique Hotel
La Cima Del Valle
Hotel Monterey Le Frere Osaka
Laluna Hoi An Riverside Hotel & Spa
The Global Hotel Tokyo
El Palacito Secreto Luxury Boutique Hotel & Spa
Wat Hotel & Spa Hida Takayama