Hotel Metropole Interlaken, Interlaken ➤ Reviews, Rooms & Prices 2025

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About the Hotel

Hoheweg 37, Interlaken, Switzerland, 3800

The Metropole Swiss Quality Hotel is a four-star establishment located in the heart of Interlaken, Switzerland. It offers spectacular views of the famed Jungfrau mountain and the surrounding Bernese Oberland. A central location makes it a convenient starting point for various excursions in the region.

Location

Situated just a five-minute walk from Interlaken West station, the hotel allows easy access by public transport to various attractions including the Jungfraujoch. Guests can utilize the hotel's public parking and underground garage facilities. Its central location ensures a short distance to shops, restaurants, and recreational areas.

Rooms

The hotel features 96 thoughtfully designed rooms, with 84 providing an unobstructed view of the Jungfrau mountain. Guests can select from 42 standard rooms, 52 deluxe rooms, and two spacious suites that cater particularly well to families. Each room is equipped with essential amenities, ensuring comfort and convenience for all guests.

Eat & Drink

The Panoramic Restaurant Top o'Met, located on the 18th floor, offers a stunning dining experience alongside a menu of Swiss and international cuisine. The hotel also hosts the specialty restaurant Bellini which focuses on seasonal ingredients. The Metro Bar provides a unique setting for cocktail enthusiasts, enhancing the culinary experience for all visitors.

Leisure & Business

An array of leisure offerings is available, including a sauna for relaxation after outdoor activities in the region. For business travelers, the hotel features elegant meeting rooms equipped with modern technology, accommodating up to 200 participants for seminars and events. Catering services and additional planning assistance are also available.

“The hotel's location is perfect, nestled between the lakes and just moments away from all major attractions.”view full review

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“A wonderful hotel featuring stunning views and excellent service” view full review

Top location:Highly rated by recent guests(9.0)

Check-in/Check-out

from 15:00-23:59

until 11 am

Amenities

Public parking is possible on site at CHF 9 per day.

Wireless internet is available in the entire hotel for free.

Other information

A full breakfast is served at the price of CHF 25 per person per day.

There are no extra beds provided in a room.

Pets are allowed on request.

English, German, Italian, Portuguese

Year renovated:2006

Number of floors:18

Number of rooms:96

Former name

METROPOLE SWISS QUALITY INTERLAKEN HOTEL

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Double Room Queen Bed

Max:

2 persons

19 m²

Bed options:

1 Double bed

Mountain view

Shower

Heating

room details

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Deluxe Twin Room

Max:

3 persons

28 m²

Bed options:

2 Single beds

Mountain view

Heating

Balcony

room details

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Deluxe Single Room

Max:

1 person

15 m²

Bed options:

1 Single bed

Mountain view

Shower

Heating

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Centre

Interlaken600 m

Airports

Belp (BRN) 52.2 km

Sion (SIR) 107.0 km

Train

Interlaken West700 m

Bus

Bus stop100 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Stunning Views!

“Our Deluxe Twin Room on the 14th floor had a amazing view of the mountains, city, and lake, making our mornings beautiful.” view full review

Delicious Breakfast

“The breakfast spread was impressive, offering a large selection of both hot and cold items that catered to everyone's tastes.” view full review

Easy Parking

“The underground parking was convenient and reasonably priced at CHF14 per day, ensuring our car was secure during our stay.” view full review

Well-Designed Bathroom

“The bathroom was spacious and clean, providing a comfortable environment to unwind after a day of exploring.” view full review

General

No smoking on site
Wi-Fi
Paid parking
Safe deposit box
24-hour reception
Pets allowed
Luggage storage
Locker room
Ski storage
Lift
Currency exchange
ATM/Cash machine
Barber shop
Coffee shop
Vending machines

Sports & Fitness

Fitness centre
Skiing
Hiking
Cycling
Tennis court
Golf course

Services

Room service
Car hire
Laundry
Tours/Ticket assistance
Welcome drink

Dining

Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Children's menu

Spa & Leisure

Sun loungers
Sun terrace
Sauna
Massage

Room features

Heating
Mini-bar
Terrace
Garden furniture

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

Hoheweg 37, Interlaken, Switzerland, 3800

Map view

street view

Hoheweg 37, Interlaken, Switzerland, 3800

City landmarks

Church

Rom.-Katholische Kirchgemeinde

620 m

Lindenallee 10

Schlosskirche Interlaken

710 m

Mountain

Interlaken

670 m

3800 Interlaken

Harder Kulm

4.5 km

Theme Park

Heimwehfluh

1.2 km

3800 Interlaken

Harderbahn

1.0 km

Schlossweg

Rothenfluh Ruins

1.6 km

Hauptstrasse 15

Outdoor Interlaken

820 m

Zoo

Alpenwildpark

1.2 km

Schloss 9

Probstei

670 m

Tellweg 7

Eissportzentrum Bodeli Matten bei Interlaken Genossenschaft

860 m

Reckweg

Sight-Seeing

810 m

Theme Park

Jungfrau Park Interlaken

3.4 km

Castle

Unspunnen Castle

2.6 km

Untere Bönigstrasse 9

AlpinAir Paragliding Interlaken

1.1 km

Weissenaustrasse

Weissenau-Naturschutzgebiet

1.2 km

Wagnerenstrasse

Seilpark Interlaken

1.5 km

Nearby

Hoheweg

70 m

Gallery

Kunsthaus Interlaken

180 m

Höheweg 71

Statue Of Yash Chopra

280 m

3800 Interlaken

Hohematte Park

400 m

Casino

Casino Interlaken

360 m

Museum

Tourist Museum of the Jungfrau region

560 m

Jungfraustrasse 72

Swissraft-Activity

450 m

Höhe-Promenade

Ice Magic Interlaken

60 m

Schloss 1

Schloss Interlaken

570 m

Japanese Garden of Friendship

140 m

Höheweg 115

Paragliding Interlaken GmbH

430 m

Goldey

Sporthalle Bodelibad

560 m

2 Rugenparkstrasse

HighLife

570 m

Restaurants

Schuh

40 m

Hoeheweg 56

Husi Bierhaus

200 m

3 Postgasse

El Azteca

200 m

30 Jungfraustrasse

Da Rafmi

120 m

Jungfraustrasse 2

Spice India

180 m

Postgasse 6

Chennai Biryani House

160 m

Blumenstrasse 16

Mercato

190 m

Postgasse 1

The Barrel Artisan Brew Cafe

180 m

Postgasse 10

hooters interlaken

210 m

Hoeheweg 57

Maharaja Indian Restaurant

190 m

Jungfraustrasse 28

Taste of India Restaurant

240 m

3800 Interlaken Central Str

Reviews and Ratings

Feedback from previous guests about their experience.

74%

liked the hotel and would stay again

stunning views

good location

dirty room

disappointing dining

7.4/10

Very good

Rooms

7.1

Location

9.0

Service

7.5

Dining

6.3

Robert

United Kingdom, May 2024

8.2/10

I had a pleasant stay at the hotel, with clean and spacious rooms offering beautiful views all around. The service was exceptional, especially the friendly and courteous staff. The location was excellent, close to the town center and train station. However, the dining experience was standard without much variety. Overall, a comfortable and convenient choice.

Rooms

8.0

The rooms are clean and quite spacious, perfect for sitting and enjoying beautiful views.

Service

9.0

The staff were exceptionally friendly and courteous, ensuring a pleasant stay with special considerations like providing a room for my daughter to practice her violin.

Location

9.0

The hotel's location is very beautiful, within easy reach of shops and the train station, offering a nice view from the balcony.

Dining

7.0

The dining experience was standard, with the buffet offering usual items daily, though the rooftop restaurant provided excellent views.

Facilities

Jennifer

United States, February 2024

6.4/10

My stay at the hotel had its ups and downs. The rooms were a mix of good and old, but the fitness area with free hot water, coffee, and tea was a nice touch. The views of Jungfrau mountain were breathtaking, but the cleanliness of the room left much to be desired.

Rooms

5.0

The room I stayed in was not as expected. While the fitness area offering free hot water, coffee, and tea was a nice perk, the room itself was old and dirty, including the bed linen. It was disappointing to see how different it was from what I had anticipated.

Service

6.0

The service at the hotel was a bit of a mixed bag. While there were doubts about our requests, they eventually switched my room when I found the first one too cold due to the heating not working.

Location

8.0

The location of the hotel was excellent, within easy reach of shops and the train station. It was a convenient spot for exploring the area.

Dining

6.0

The dining experience was average. While the view from the restaurant was stunning, the food was a bit monotonous and on the expensive side.

Facilities

7.0

The hotel facilities were decent. It would have been better if the rooms were cleaner and more up-to-date to match the beautiful views of Jungfrau mountain.

stunning views

dirty room

Ross

United Kingdom, February 2024

8.2/10

My stay at the hotel was a mixed experience. The huge rooms with balconies and sleeping couches were a plus, but the need for remodeling was evident with chipped and cracked paint. The service was exceptional, especially during a peak time when they ensured I had a room during a hospital stay. The location was fantastic, offering stunning city views and easy access to transportation. The dining options, while plentiful and delicious, could benefit from more variety.

Rooms

7.0

The rooms were pretty huge with balconies and sleeping couches, but the chipped and cracked paint was a bit underwhelming.

Service

9.0

The staff was helpful, smiling, polite, and professional. They went above and beyond to assist me during a difficult time. My favorite person on staff was truly outstanding.

Location

9.0

The location was great, especially if you luck into a room with a city view. It's central to major train stations and offers easy access to all Interlaken has to offer.

Dining

8.0

The dining experience was plentiful, varied, and delicious, but having the same menu daily could get repetitive.

Facilities

8.0

The hotel had a great array of facilities, although a few areas showed signs of wear and could benefit from updates.

Scott

United States, January 2024

6.6/10

My stay at the hotel was a mix of good and not so good experiences. The room with a fantastic view of the Jungfrau was impressive, but the older room was quite underwhelming. The location was superb, right in front of the start area & race expo, and a convenient walk to the train station and main street shops. The service had its ups and downs, with friendly mixed with not so friendly interactions. The dining experience was lacking, although the views from the rooftop restaurant were stunning.

Rooms

7.0

I had a fantastic view of the Jungfrau in one room, which was amazing. However, the other room I stayed in was very old and not up to par with my expectations.

Service

6.0

The service was a bit mixed. While some staff members were friendly and helpful, others were not as welcoming. The employee at the reception was especially helpful, but the overall service left something to be desired.

Location

9.0

The hotel's location was superb, right in front of the start area & race expo, and a short walk to the train station and main street shops. Additionally, the employee Natalie at reception went above and beyond to ensure our stay was enjoyable.

Dining

5.0

The dining experience was a bit disappointing, considering the hotel's 4-star rating. The food options were quite poor, although the rooftop restaurant had excellent views.

Facilities

6.0

The hotel offered basic facilities without any standout features. However, the employee Natalie's exceptional effort made a positive impact on our overall experience.

Ralph

United States, December 2023

8.0/10

I absolutely loved my stay at this hotel! The rooms were quiet and spacious, just what I needed for my 2-year-old child. The view from the top floor was stunning, with a full wall window and a balcony. However, my first room had a minor issue with the light in the corridor not working. Overall, one of the best stays I've had in Europe.

Rooms

9.0

The rooms were quiet and spacious, perfect for staying with a child. The view from the top floor was amazing, and the balcony added a nice touch.

Service

9.0

The service was top-notch, just like the amazing location! The staff were incredibly polite and helpful, even providing my daughter a room to practice her violin. Their attention to detail was much appreciated.

Location

10.0

The location couldn't have been better, right on the Main Street opposite a beautiful park. It was very central, easy to access all the main attractions, restaurants, and shops within walking distance. A truly wonderful spot!

Dining

5.0

The dining experience was a bit disappointing, as the food was poor and didn't meet my expectations. However, the hotel made up for it with a few great steak options available.

Facilities

7.0

The hotel facilities were sufficient, providing all the necessary amenities for a comfortable stay. However, the dining options could have been better.

Great location

Poor dining

Percy

United Kingdom, November 2023

5.2/10

I had a mixed experience at this hotel. While the location was ideal, the rooms were in serious need of renovation. The service was rude, a stark contrast to previous visits, and the dining options were limited. However, the hotel's central location and proximity to transportation were convenient.

Rooms

5.0

The rooms were in serious need of remodeling with lots of chipped and cracked paint.

Service

5.0

The service was disappointing, with staff attempting to charge extra for no reason.

Location

8.0

The hotel's location is central and convenient, between the two lakes and train stations.

Dining

5.0

The dining options were limited, although the view was good.

Facilities

6.0

The facilities need some upgrading but are functional.

Colin

United Kingdom, September 2023

6.6/10

My stay at the hotel was a mix of positives and negatives. The rooms were very spacious and came with a good-sized balcony, offering fabulous views of the snow-capped mountains. However, I was disappointed that there was no proper air conditioning, and the cleanliness of the room, including the bed linen, left much to be desired.

Rooms

6.0

The room was large with fabulous views to the snow-capped mountains.

Service

7.0

The service was a bit of a mixed bag. While some staff members were very helpful and good, others, like Duty Manager Rafael Rubio, were not impressive at all.

Location

8.0

The location was perfect for accessing all the destinations we needed. The affordable parking space, amazing view from the balcony, and responsive staff at reception added to the overall experience. However, the hotel was not very welcoming and seemed to be frequented by customers of nearby watch shops.

Dining

5.0

The dining experience was mediocre. Although the buffet style catered to various tastes, it was not up to my expectations, especially considering it was supposed to be included in my original stay.

Facilities

The hotel facilities were satisfactory overall.

Great view

Lack of air conditioning

John

United Kingdom, July 2023

8.8/10

I had a wonderful stay in this hotel! The rooms were spacious, with a full wall window that provided a stunning view of the mountains, and the balcony was a lovely addition. The location was central and surrounded by beautiful mountain views. The staff was kind and very helpful. On the downside, the dining experience was mediocre, limited for a 4-star hotel.

Rooms

9.0

My room was spacious and had a great view of the mountains. The balcony was a nice touch.

Service

9.0

The staff was incredibly kind and helpful, even during breakfast time. They provided complimentary water bottles for our travels.

Location

10.0

The hotel is centrally located, making it easy to walk to restaurants and shops. The mountain views surrounding the hotel were breathtaking.

Dining

7.0

The dining experience was splendid, but the breakfast options were limited for a 4-star hotel.

Facilities

9.0

The facilities were great, offering room service, car hire, laundry services, and helpful tour and ticket assistance.

Bob

United Kingdom, June 2023

7.0/10

The hotel's rooms were very small and not comfortable, but three months in advance, I noticed they have no air conditioning, which became a problem during a heatwave like the one we experienced. On the bright side, the room did have a balcony, a large modern bathroom, and a comfy bed.

Rooms

6.0

The rooms are very small and not comfortable, and there is no air conditioning.

Service

7.0

The staff was nice and offered to provide an extra fan during the heatwave.

Location

9.0

The hotel's location was amazing, right next to the paragliding center and very close to the market place and Interlaken West train station.

Dining

5.0

The dining options were below standard and weren't included in the price, looking quite cheap for the level of stars.

Facilities

8.0

Various facilities available including room service, car hire, laundry, welcome drink, and tours/ticket assistance.

Lloyd

United Kingdom, June 2023

7.8/10

The hotel offers a basic and clean room with a small space for two people, lacking a modern touch, but with beautiful mountain views. The service was friendly and helpful, although some communication issues arose. The location is near major destinations, with stunning mountain vistas, despite some noise disturbances. The dining experience offers a buffet with a variety of international foods. The overall facilities were decent considering the affordable price point.

Rooms

7.0

The room is pretty basic and clean, albeit small for two people. Could use a modern update but offers great views of the mountains.

Service

8.0

The service was friendly and willing to help, despite occasional miscommunication.

Location

9.0

The hotel's location is excellent for accessing major attractions with outstanding mountain views, despite noise from passing vehicles in the early morning.

Dining

8.0

The dining experience provides an array of international dishes in buffet style, catering to various tastes.

Facilities

7.0

The hotel offers typical facilities suitable for a comfortable stay at a reasonable price.

Andrew

United Kingdom, April 2023

9.2/10

I had an amazing stay at the hotel, with breathtaking views of the mountains directly from my room. It's the best hotel I've experienced in Europe so far. The location near the main street in Interlaken was perfect, offering easy access to all the attractions, shopping, and restaurants in the area.

Rooms

10.0

My room had a stunning view towards the mountains, making my stay truly wonderful.

Service

9.0

The staff members were all very kind and helpful, from assisting with luggage upon arrival to being attentive during breakfast and room service. They went above and beyond to make my stay memorable.

Location

10.0

The hotel's location was excellent, centrally situated in Interlaken with magnificent mountain surroundings. It's conveniently close to both East and West train stations, making it easy to explore the area.

Dining

8.0

The dining experience was splendid, and the check-out process was swift. Despite some overpriced options, the food was delicious, especially with the panoramic view from the 18th-floor restaurant.

Facilities

9.0

The hotel provides a range of facilities like room service, car hire, laundry, welcome drink, and tours/ticket assistance, enhancing the overall guest experience.

Mountain Views

Overpriced Dining